State Farm® Insurance Agent Bobby Simpson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jenny Nagel
June 24, 2025
5
out of
5
rating by Jenny Nagel
"We are new clients to Bobby Simpson's State Farm agency and I contacted them today to make some changes to our policies/vehicles. I had a wonderful experience with Sarah Shelton as she assisted with obtaining pricing and adding two new policies for me today. The staff is very friendly and provides 5 star service! I recommend them to anyone seeking a new agent."
We responded:
"Thank you so much for your thoughtful review and for choosing Bobby Simpson’s State Farm agency! We’re thrilled to hear that Sarah provided you with exceptional service while assisting you with your policy changes and vehicle updates. Our team is committed to delivering friendly, efficient, and 5-star service to every customer, and it’s wonderful to know we met your expectations. Your recommendation means the world to us, and we’re grateful to have you as part of our State Farm family here in Collinsville, IL. If there’s ever anything else you need, we’re just a phone call away! -Your Collinsville, IL State Farm Agent Bobby Simpson"
Angie
June 21, 2025
5
out of
5
rating by Angie
"Sarah was awesome! Did a great job!"
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Sarah was able to provide you with awesome service. She’s a valued member of our team and always goes above and beyond to ensure our clients feel supported and confident in their insurance needs. If there’s ever anything else we can assist you with, don’t hesitate to reach out. We’re here to help and appreciate you being part of our State Farm family in Collinsville, IL! -Your Collinsville, IL State Farm Agent Bobby Simpson"
Lindsay Kelsheimer (L.kelsheimer)
June 19, 2025
5
out of
5
rating by Lindsay Kelsheimer (L.kelsheimer)
"Love working with Bobby’s office! Everyone there is able to assist with ALL of my questions. I would recommend any one on the team to help with your insurance needs. It’s nice that I don’t have to wait for a certain person to be available, most things can be handled by whomever is available!"
We responded:
"Thank you so much for your kind words and support! We’re thrilled to hear that you’ve had such a positive experience working with our office. Our team takes pride in being knowledgeable and ready to assist with all of your questions, ensuring you get the help you need when you need it. We’re grateful for your recommendation and love being able to serve you and the Collinsville, IL community. If there’s ever anything else we can help with, don’t hesitate to reach out — we’re always here for you! -Your Collinsville, IL State Farm Agent Bobby Simpson"
Jared Spencer
June 10, 2025
5
out of
5
rating by Jared Spencer
"Scott is a 5 star man"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amy Brown
May 23, 2025
5
out of
5
rating by Amy Brown
"Sarah was a fantastic agent. She was helpful and communicative. A++"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
TERRY McCORMICK
May 23, 2025
5
out of
5
rating by TERRY McCORMICK
"Great, no hassle service and a great price"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Traci Smith
April 17, 2025
5
out of
5
rating by Traci Smith
"Great customer service and follow up. Cut my homeowners policy in half added an Umbrella policy for more coverage Will be recommending to my friends and family"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Scott Standerfer
March 27, 2025
5
out of
5
rating by Scott Standerfer
"Outstanding and knowledgeable service. Went through my policy with me and explained everything to my satisfaction. Saved me a ton of money compared to my previous policy on my home and auto insurance. The savings more than paid for a sizable umbrella policy that adds additional security for myself and my family. Highly recommend giving this agency a chance to quote your insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hollis Riggins III
March 25, 2025
5
out of
5
rating by Hollis Riggins III
"All of my concerns were answered to my complete satisfaction."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tobias Rice
March 18, 2025
5
out of
5
rating by Tobias Rice
"Sara spent extra time with me and was super helpful and the nicest person. They were also able to answer all of my questions and supply me with an amazing quote."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mike Byers
March 17, 2025
4
out of
5
rating by Mike Byers
"Great service and informative and nice"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Sheila Hiland
March 6, 2025
5
out of
5
rating by Sheila Hiland
"My agent that assisted me today with my funeral insurance was awesome."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Your Collinsville, IL State Farm Agent Bobby Simpson"
Medger
March 3, 2025
5
out of
5
rating by Medger
"they took the time to talk to me and help me get the best policy for me"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Marty Abilez
February 21, 2025
5
out of
5
rating by Marty Abilez
"Charlie Corbett was very easily to work with. He was professional and knowledgeable of services available to fit my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
jack jones
February 13, 2025
5
out of
5
rating by jack jones
"Sarah shelton was very easy to work with and very understanding, she got me a better price than my previous insurance company and a better policy even! Also sarah was down to earth and i would recomend her for insurance to anyone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Your Collinsville, IL State Farm Agent Bobby Simpson"
Michael Blunt
January 16, 2025
5
out of
5
rating by Michael Blunt
"Sarah Shelton was wonderful by being very polite and asking how is my day going. She also gave me a good insurance quote. Thanks. 🙏🏽"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Your Collinsville, IL State Farm Agent Bobby Simpson"
Jordan Danalewich (chanyeolbee)
January 3, 2025
5
out of
5
rating by Jordan Danalewich (chanyeolbee)
"I was shopping around for new insurance and got a call from Sarah Shelton about state farm. She was super nice and personable and made the process of getting the quote and buying the insurance super easy. Overall super pleasant experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Your Collinsville, IL State Farm Agent Bobby Simpson"
Danelle Brown
January 2, 2025
5
out of
5
rating by Danelle Brown
"Sarah Shelton at this office is amazing. She was incredibly patient as we overcame obstacles buying a home and getting the proper insurance, and then followed up timely to help me move my auto. I highly recommend working with her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Your Collinsville, IL State Farm Agent Bobby Simpson"
Ann wells
December 6, 2024
5
out of
5
rating by Ann wells
"I have been with State Farm for years and will never switch, everyone in the office has always been very helpful"
We responded:
"Dear Ann, Thank you so much for your loyalty and for sharing your positive experience with State Farm! We are thrilled to hear that you have been with us for years and have always found our team to be very helpful. At State Farm, we strive to provide exceptional customer service and support to all our clients, and it's heartwarming to know that our efforts have made a lasting impression on you. Your kind words are greatly appreciated and motivate us to continue delivering the best service possible. We are truly grateful for your trust and commitment to State Farm. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you for many more years to come! -Your Collinsville, IL State Farm Agent Bobby Simpson"
Lillian M
December 4, 2024
5
out of
5
rating by Lillian M
"Sarah Shelton was wonderful to work with and the process was quick. The savings for my auto insurance is phenomenal! It was a pleasure working with Sarah."
We responded:
"Dear Lillian M, Thank you so much for your fantastic 5-star review! We’re delighted to hear about your positive experience with Sarah and the exceptional service she provided. It’s wonderful to know that the process was quick and that you’re enjoying phenomenal savings on your auto insurance. At Bobby Simpson State Farm, we pride ourselves on delivering top-notch customer service and providing our clients with the best insurance solutions tailored to their needs. We’re thrilled to have met your expectations and made your experience a pleasant one. We truly appreciate your kind words and for taking the time to share your experience with us. We look forward to serving you again in the future and helping you with any other insurance needs you may have. -Your Collinsville, IL State Farm Agent"
Khali J Vaughn
October 29, 2024
5
out of
5
rating by Khali J Vaughn
"A blessing to receive such low rates and a smaller monthly bill"
We responded:
"Thank you so much for your 5-star review! We are thrilled to know that you had a positive experience with Bobby Simpson State Farm. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your rating. -Your Collinsville, IL State Farm Agent Bobby Simpson"
Tamico Nealy
October 17, 2024
5
out of
5
rating by Tamico Nealy
""Just wrapped up my experience with State Farm, and I felt it was time to share a review! 🌟 From the moment I reached out, My agent Sara was incredibly helpful and attentive. Whether it was answering my questions or guiding me through the process to choose a policy that was a good fit to my needs , I truly felt like a priority. Grateful for her support and looking forward to being part of their insurance family! If you're looking for reliable insurance coverage and someone who’s patient with you and not rushing through the process , I highly recommend giving them a try! #StateFarm #CustomerService #Grateful" Sincerely, Tamico"
We responded:
"Dear Tamico, Thank you so much for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that Sara was able to provide you with the attentive and helpful service that we strive for. Making sure our customers feel like a priority is our top goal, and it's wonderful to know that you felt supported throughout the process. We're grateful to have you as part of our insurance family and appreciate your recommendation. Welcome aboard! Your Collinsville, IL State Farm Agent Bobby Simpson"
Thomas Naas
October 3, 2024
5
out of
5
rating by Thomas Naas
"Sarah was very helpful and patient with an old guy who is hard of hearing, (me) , and got me set up with the policy I needed."
We responded:
"Dear Thomas, Thank you for sharing your experience with us! We're delighted to hear that Sarah was able to assist you with patience and care. It's important to us that every customer feels understood and supported, regardless of any challenges. We're glad she was able to help you find the policy you needed. If you have any more questions or need further assistance, please don't hesitate to reach out. Your Collinsville, IL State Farm Agent Bobby Simpson"
Shpresa Berisha
September 29, 2024
5
out of
5
rating by Shpresa Berisha
"Very nice very friendly"
We responded:
"Thank you for your kind words! We are delighted to hear that you found our team to be very nice and friendly. Providing excellent customer service is our top priority at State Farm in Collinsville, IL. If you need any further assistance, we're always here to help. Your Collinsville, IL State Farm Agent Bobby Simpson"
Rhonda Key
September 25, 2024
5
out of
5
rating by Rhonda Key
"Extremely satisfied with this experience. Totally surprised at the monthly cost! Great employees, very helpful."
We responded:
"Dear Rhonda, Thank you for your wonderful feedback! We're thrilled to hear that you're extremely satisfied with your experience and pleasantly surprised by the monthly cost. Our team works hard to provide great service and support, and it's fantastic to know that you found our employees very helpful. If you have any further questions or need assistance, we're always here for you. Your Collinsville, IL State Farm Agent Bobby Simpson"