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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Whipple

June 30, 2025

5  out of  5
rating by Robert Whipple
"The staff at Bobby Simpson State Farm are Amazing! Kathy and Jesianne are always top notch when I need help with anything."
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Megan Newcomb

June 30, 2025

5  out of  5
rating by Megan Newcomb
"Great experience and was super helpful!"
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Daniel Sallman

June 30, 2025

5  out of  5
rating by Daniel Sallman
"Pretty solid team. They know their shit."
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Josh Nunnery

June 30, 2025

5  out of  5
rating by Josh Nunnery
"J did a great job helping me out! Would definitely recommend!"
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Kathy Eggemann

June 30, 2025

5  out of  5
rating by Kathy Eggemann
"Great service! Friendly staff!"
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Doris Morales

June 30, 2025

5  out of  5
rating by Doris Morales
"Bobby es una extraordinaria persona, amable y gentil, siempre dispuesto a ayudar si tengo alguna pregunta sobre mi seguro, ha sido una grandiosa experiencia trabajar con él, lo recomiendo al máximo!"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que has tenido una experiencia tan positiva con Bobby. Nos esforzamos por ofrecer el mejor servicio posible, y comentarios como el tuyo nos motivan a seguir mejorando cada día. No dudes en contactarnos si necesitas cualquier cosa en el futuro. ¡Gracias por confiar en nosotros y por recomendarnos! -Your Collinsville, IL State Farm Agent Bobby Simpson"
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Jenny Nagel

June 24, 2025

5  out of  5
rating by Jenny Nagel
"We are new clients to Bobby Simpson's State Farm agency and I contacted them today to make some changes to our policies/vehicles. I had a wonderful experience with Sarah Shelton as she assisted with obtaining pricing and adding two new policies for me today. The staff is very friendly and provides 5 star service! I recommend them to anyone seeking a new agent."
We responded:
"Thank you so much for your thoughtful review and for choosing Bobby Simpson’s State Farm agency! We’re thrilled to hear that Sarah provided you with exceptional service while assisting you with your policy changes and vehicle updates. Our team is committed to delivering friendly, efficient, and 5-star service to every customer, and it’s wonderful to know we met your expectations. Your recommendation means the world to us, and we’re grateful to have you as part of our State Farm family here in Collinsville, IL. If there’s ever anything else you need, we’re just a phone call away! -Your Collinsville, IL State Farm Agent Bobby Simpson"
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Angie

June 21, 2025

5  out of  5
rating by Angie
"Sarah was awesome! Did a great job!"
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Sarah was able to provide you with awesome service. She’s a valued member of our team and always goes above and beyond to ensure our clients feel supported and confident in their insurance needs. If there’s ever anything else we can assist you with, don’t hesitate to reach out. We’re here to help and appreciate you being part of our State Farm family in Collinsville, IL! -Your Collinsville, IL State Farm Agent Bobby Simpson"
Profile photo of Lindsay Kelsheimer (L.kelsheimer)

Lindsay Kelsheimer (L.kelsheimer)

June 19, 2025

5  out of  5
rating by Lindsay Kelsheimer (L.kelsheimer)
"Love working with Bobby’s office! Everyone there is able to assist with ALL of my questions. I would recommend any one on the team to help with your insurance needs. It’s nice that I don’t have to wait for a certain person to be available, most things can be handled by whomever is available!"
We responded:
"Thank you so much for your kind words and support! We’re thrilled to hear that you’ve had such a positive experience working with our office. Our team takes pride in being knowledgeable and ready to assist with all of your questions, ensuring you get the help you need when you need it. We’re grateful for your recommendation and love being able to serve you and the Collinsville, IL community. If there’s ever anything else we can help with, don’t hesitate to reach out — we’re always here for you! -Your Collinsville, IL State Farm Agent Bobby Simpson"
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Jared Spencer

June 10, 2025

5  out of  5
rating by Jared Spencer
"Scott is a 5 star man"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amy Brown

May 23, 2025

5  out of  5
rating by Amy Brown
"Sarah was a fantastic agent. She was helpful and communicative. A++"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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TERRY McCORMICK

May 23, 2025

5  out of  5
rating by TERRY McCORMICK
"Great, no hassle service and a great price"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Traci Smith

April 17, 2025

5  out of  5
rating by Traci Smith
"Great customer service and follow up. Cut my homeowners policy in half added an Umbrella policy for more coverage Will be recommending to my friends and family"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Scott Standerfer

March 27, 2025

5  out of  5
rating by Scott Standerfer
"Outstanding and knowledgeable service. Went through my policy with me and explained everything to my satisfaction. Saved me a ton of money compared to my previous policy on my home and auto insurance. The savings more than paid for a sizable umbrella policy that adds additional security for myself and my family. Highly recommend giving this agency a chance to quote your insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Hollis Riggins III

Hollis Riggins III

March 25, 2025

5  out of  5
rating by Hollis Riggins III
"All of my concerns were answered to my complete satisfaction."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tobias Rice

March 18, 2025

5  out of  5
rating by Tobias Rice
"Sara spent extra time with me and was super helpful and the nicest person. They were also able to answer all of my questions and supply me with an amazing quote."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mike Byers

Mike Byers

March 17, 2025

4  out of  5
rating by Mike Byers
"Great service and informative and nice"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Sheila Hiland

March 6, 2025

5  out of  5
rating by Sheila Hiland
"My agent that assisted me today with my funeral insurance was awesome."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Your Collinsville, IL State Farm Agent Bobby Simpson"
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Medger

March 3, 2025

5  out of  5
rating by Medger
"they took the time to talk to me and help me get the best policy for me"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marty Abilez

February 21, 2025

5  out of  5
rating by Marty Abilez
"Charlie Corbett was very easily to work with. He was professional and knowledgeable of services available to fit my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jack jones

February 13, 2025

5  out of  5
rating by jack jones
"Sarah shelton was very easy to work with and very understanding, she got me a better price than my previous insurance company and a better policy even! Also sarah was down to earth and i would recomend her for insurance to anyone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Your Collinsville, IL State Farm Agent Bobby Simpson"
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Michael Blunt

January 16, 2025

5  out of  5
rating by Michael Blunt
"Sarah Shelton was wonderful by being very polite and asking how is my day going. She also gave me a good insurance quote. Thanks. 🙏🏽"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Your Collinsville, IL State Farm Agent Bobby Simpson"
Profile photo of Jordan Danalewich (chanyeolbee)

Jordan Danalewich (chanyeolbee)

January 3, 2025

5  out of  5
rating by Jordan Danalewich (chanyeolbee)
"I was shopping around for new insurance and got a call from Sarah Shelton about state farm. She was super nice and personable and made the process of getting the quote and buying the insurance super easy. Overall super pleasant experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Your Collinsville, IL State Farm Agent Bobby Simpson"
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Danelle Brown

January 2, 2025

5  out of  5
rating by Danelle Brown
"Sarah Shelton at this office is amazing. She was incredibly patient as we overcame obstacles buying a home and getting the proper insurance, and then followed up timely to help me move my auto. I highly recommend working with her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Your Collinsville, IL State Farm Agent Bobby Simpson"
Profile photo of Ann wells

Ann wells

December 6, 2024

5  out of  5
rating by Ann wells
"I have been with State Farm for years and will never switch, everyone in the office has always been very helpful"
We responded:
"Dear Ann, Thank you so much for your loyalty and for sharing your positive experience with State Farm! We are thrilled to hear that you have been with us for years and have always found our team to be very helpful. At State Farm, we strive to provide exceptional customer service and support to all our clients, and it's heartwarming to know that our efforts have made a lasting impression on you. Your kind words are greatly appreciated and motivate us to continue delivering the best service possible. We are truly grateful for your trust and commitment to State Farm. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you for many more years to come! -Your Collinsville, IL State Farm Agent Bobby Simpson"